Most communication methods dating sites use revolve around email one way or
another. Not all systems are created equal, in fact some are far superior than
others. Below is a description of some of the messaging systems personals sites
use.
Basic email messaging system
The way this system works is you type in a subject and body on a page on the
site, sort of like you are typing an email, then when you send it, their system
actually sends the user an email to their email address with your message. You
don't actually get direct access to their email address, which is a good thing
as it protects a user's privacy. With this system you have no idea if your
message actually got to the individual, nor do you know if they have read it.
This system is pretty basic, most sites use it.
Enhanced emailing system
This system is similar to the basic system, except it has some additional
management features. A system like this will keep track of messages you sent so
you can see in case you maybe forgot who you sent messages to. It may also
allow you to submit a picture along with the message. Some of the better dating
sites will have a system like this.
Custom messaging system
Some dating sites will employ a custom messaging solution in combination with
email, providing a richer user experience. If implemented properly a custom
system will give you a lot more control and generally make things easier for
you. As an example we will describe the system used by DateHookup.com (hey,
that's us! what a coincidence..). We created a completely integrated messaging
system. What makes it cool is when you send someone a message, you can actually
check to see the status of the message. When you send someone an email, you
have no idea whether they have read it, unless they reply to you. With our
system, you can view all of your sent messages and see if they have been seen,
been read, or deleted (hopefully not deleted ;-)). You can also filter
messages, showing messages sent to or received from certain people. You can
also attach pictures to your message. Keeping the messaging system integrated
with the site makes for an easier, more enjoyable user experience. At least we
think so
Chat/Instant messaging
Some dating sites have some sort of chat and/or instant messaging system. These
can be pretty useful if both parties don't have instant messaging software from
MSN, Yahoo, or AOL. However most people do have instant messaging software, so
having this feature on a dating site is somewhat redundant, but still useful
for sure.
Video, voice, web cam
Some personals sites have web cam chat. This is pretty cool since you can see
the person while you are chatting. Some sites will allow you to send a video or
voice message along with an email. Neat for sure, but most people don't have
web cams so these features aren't terribly useful right now. The difficulty in
setting these things up and getting them working is honestly too much for most
people. We like dating sites that keep things simple yet useful. No need to
confuse people.
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